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Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.    


The surgeries are equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident and Emergency (A&E) Department at the following hospitals: 

Samuel Johnson Community Hospital  01543 412900

Minor Injuries Unit at Cannock Hospital - telephone 01902 307 999. 

Please note this is not a 24 hour service.

Goodhope Hospital - 0121 424 2000

In the event of poisoning or overdose please attend A&E

Urgent Problems

f you have an urgent medical problem you can:

Telephone your surgery

Please call during your surgery opening hours.
The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible. Urgent appointments are to discuss one problem only, and we are unable to guarantee that you will be able to see the clinician of your choice.

Contact NHS 111

Telephone NHS 111 or go online by visiting
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

Out of Hours Hub

Lichfield and Burntwood Primary Care Network (PCN) and its member GP Practices use GP Connect to make appointments at the Out of Hours Hub.

GP Connect is a service that enables authorised Out of Hours Doctors and Advanced Clinical Practitioners to quickly and efficiently and in real time, view your full GP medical records from your own GP Practice at your Out of Hours appointment. This includes medications, referrals and other key clinical information to make a better and more informed decision about your treatment.

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to (for people aged 5 and over only)

  • call 111

  • NHS 111 is available 24 hours a day, 7 days a week.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999

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